Find the answers to all your questions about Les Fleurs du Marché! How do you order a bouquet? What are our delivery times? How do you care for your flowers? Check out our FAQ to find all the useful information about our services, our floral arrangements, and our delivery process in Montreal and on the South Shore. If you don't find your answer, our team is always available to help you!

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Delivery

What cities do you deliver to?

We deliver to Montreal and the South Shore as far as Brossard, La Prairie, St-Jean-sur-Richelieu, Chambly, Rougemont, St-Damasse, St-Hyacinthe, St-Amable, Varennes, and Boucherville.

For more information, please contact us directly.

Do you offer delivery to other regions or internationally?

Yes, we offer an inter-florist transfer service that allows you to send flowers outside our delivery zone, whether elsewhere in Quebec, Canada, or even internationally. We work with a network of trusted florists to ensure quality and style that reflect our standards. This service simplifies your shipments by guaranteeing personalized tracking and peace of mind.

Is delivery free?

While our delivery service is not free, it reflects our commitment to delivering quickly and carefully, ensuring the freshness and radiance of each arrangement.

Our delivery fees are calculated reasonably based on distance and allow us to offer you a quality experience with every shipment.

Can I get same-day flower delivery?

Yes, we offer same-day delivery for orders placed before 2:00 PM.

This service is available in select cities, subject to product and delivery personnel availability.

We recommend you order as early as possible to guarantee delivery.

Can I cancel or change my order after placing it?

Order changes and cancellations are possible if requested sufficiently in advance.

We recommend that you contact us within hours of placing your order so that we can favorably respond to your request.

What happens if the recipient isn't home for delivery?

Before sending our delivery driver, we always contact the recipient to arrange a time when someone will be available to receive the order. As flowers and plants are perishable products, they can suffer from extreme weather conditions, such as cold or heat.

If you prefer that delivery be made without prior verification and the recipient is absent, we can, if the temperature allows, leave the order in a safe place. However, in the event of unfavorable conditions, such as extreme heat or intense cold, the order will be returned to our shop. Additional charges may then apply to arrange a second delivery.

We always do our best to ensure that your flowers and plants arrive in the best possible condition. If you have any questions or special requests, please let us know when you place your order.

What precautions do you take to ensure the safety and cleanliness of deliveries?

We follow strict protocols to ensure the safety and freshness of each delivery. Our delivery personnel are trained to handle arrangements with care and adhere to hygiene recommendations to ensure a safe experience.

Products

What types of flower arrangements do you offer?

We offer a wide range of floral arrangements, from classic, romantic, bohemian, and modern style bouquets, to custom creations for events such as weddings, birthdays, and corporate receptions.

You will find arrangements for all occasions in our online collections, and our team is delighted to create personalized arrangements according to your wishes.

We also offer a floral subscription service, ideal for regularly receiving magnificent arrangements at home or in the office.

Can I request a custom arrangement?

Absolutely! We love creating unique arrangements. Contact us directly or add notes to your online order so we can customize the arrangement to your preferences.

Which flowers are in season right now?

Our collections are regularly updated to offer the most beautiful seasonal flowers. To see our seasonal flowers, visit our dedicated online section for seasonal bouquets or contact us for personalized advice.

Do you offer flower subscriptions?

Yes, we offer floral subscriptions for both individuals and businesses.

Our subscriptions allow you to receive fresh and varied arrangements weekly, bi-weekly, or monthly, directly to your home or office.

Do you offer services for special events (weddings, receptions, etc.)?

Yes, our team specializes in creations for events such as weddings, corporate receptions, and private parties. We work closely with you to create floral décors that reflect your vision and meet your needs.

Do you offer arrangements for businesses or corporate subscriptions?

Yes, we work with many companies to provide regular arrangements for their workspaces, meeting rooms, and events. We offer subscriptions tailored to the specific needs of businesses, with regular delivery options.

How do you ensure the freshness of your flowers?

We work with local and international suppliers renowned for the quality of their flowers. Each bouquet is prepared upon request to ensure optimal freshness and vibrancy, and our delivery procedures help maintain this quality right to your door.

Can I include a gift message with my order?

Yes, we offer the option to add a card with a personalized message to each order. Simply indicate your message when placing your order, and we will add it to your bouquet.

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